TERMS OF SERVICE

Last Updated: June 2026

Welcome to Novida. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or placing an order through our website, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

Novida offers products for personal use through our online store.

We reserve the right to:

* Modify, discontinue, or update products at any time.
* Limit product quantities.
* Refuse or cancel orders when necessary.

Product descriptions, images, and pricing are provided for informational purposes and may be updated without prior notice.

3. Pricing and Payments

All prices displayed on the website are shown in Philippine Pesos (PHP).

We strive to ensure pricing accuracy; however, errors may occasionally occur. If a pricing error is identified, we reserve the right to cancel or refuse affected orders.

Available payment methods may include:

* Cash on Delivery (COD)
* Other payment methods displayed during checkout

4. Order Acceptance

Submitting an order does not guarantee acceptance.

Novida reserves the right to:

* Verify customer information.
* Contact customers for order confirmation.
* Refuse or cancel suspicious, fraudulent, or unverifiable orders.

If an order is canceled after payment has been received, any applicable refund will be processed according to our Returns & Refunds Policy.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimates only and may be affected by factors beyond our control, including:

* Weather conditions
* Public holidays
* Courier delays
* Transportation disruptions

Novida is not liable for delays caused by third-party shipping providers.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Returns & Refunds Policy.

Customers agree to follow the procedures outlined in that policy when submitting claims.

7. Customer Responsibilities

By using our website, you agree to:

* Provide accurate and complete information.
* Use the website only for lawful purposes.
* Not attempt to interfere with website security or functionality.
* Not submit false, misleading, or fraudulent orders.

Customers are responsible for ensuring that shipping information is accurate and complete.

8. Intellectual Property

All content on this website, including but not limited to:

* Logos
* Images
* Product descriptions
* Graphics
* Website design
* Text content

is the property of Novida or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction, copying, or distribution is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Novida shall not be liable for:

* Indirect damages
* Incidental damages
* Consequential damages
* Loss of profits
* Loss of data
* Delays caused by third parties

Our maximum liability for any claim shall not exceed the amount paid for the affected order.

10. Website Availability

We do not guarantee that the website will be available at all times without interruption.

We may temporarily suspend access for maintenance, upgrades, or technical reasons without prior notice.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in that policy.

12. Changes to These Terms

Novida reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website after updates constitutes acceptance of the revised terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our website:

Novida Customer Support
Website: https://www.novida.me

Thank you for choosing Novida.